Refund Policy

1. General Refund Policy

We strive to ensure complete satisfaction with our services. However, please note our refund policy below:

• Refunds are processed within 5-7 business days
• Refunds will be issued to the original payment method
• Processing fees may be deducted from the refund amount

2. Premium Plans

Important Notice: If you bought the 'User' and/or the 'Server' plan, you can't ask for a refund and get the premium plan instead. Any case will be denied.

If you have purchased a premium plan and are experiencing issues, please contact our support team for assistance. We will work with you to resolve any technical problems you may be experiencing.

3. Contact Information

If you have any questions about our refund policy or need assistance, please don't hesitate to contact our support team. We're here to help!

You can reach us at [email protected] or join the support Discord server in the top bar.