Privacy Policy

1. Introduction

Welcome to Flare's Privacy Policy. This document explains how we collect, use, protect, and handle your personal information in accordance with our Services, including the Flare website and the Flare Discord bot.

2. Information We Collect

We collect information necessary to operate and improve our Services. The types of information collected may include:

• Discord User ID (required for Bot functionality)
• Guild (Server) IDs and basic server information (name, member count, etc., for Bot functionality)
• Usage data related to your interaction with the Bot (e.g., commands used)
• Information you voluntarily provide (e.g., support requests)

We do NOT collect sensitive personal information such as your real name, email address, or payment information through the Bot itself.

3. How We Use Your Information

Your information is used to:

• Provide, operate, and maintain our Services
• Improve, personalize, and expand our Services
• Understand and analyze how you use our Services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
• Find and prevent fraud

4. Data Retention

We retain collected information for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

5. Sharing Your Information

We do not share your personal information with third parties except as necessary to provide our Services, comply with the law, or protect our rights. This may include sharing data with service providers who assist us in operating our Services (e.g., hosting providers), under strict confidentiality agreements.

6. Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Information

If you have any questions about our refund policy or need assistance, please don't hesitate to contact our support team. We're here to help!

You can reach us at contact@flare.rest or join the support Discord server in the top bar.